Maybe they just had an off couple of days because of Christmas because to me this is where you stay when it's last minute and you dont wanna spend $80 on a room for only a few hours. I was charged twice. I paid when i made my reservation and they charged me when I checked in. They switched my room and the room they put me in looked half cleaned. The sheets weren't changed on one of the beds. Now breakfast.....bread was stale, the hot water in the coffee carafe was yellow with black specs floating in it.
The manager kicked us out after I notified him that the first room had a dirty, used condom in between the bedsheets and the 2nd room I killed 6 cockroaches which I uploaded photos of. He refused to do anything but attempt to take $20 off our stay and when I tried to show him the dead cockroaches in our freezer he proceeded to tell me I was no longer welcome. I informed him I would notify corporate and he said it did not matter, it was private owned. Stay at the corporate owned Red Roofs.. just as affordable and much more hospitality. Truly mortified. Save yourself the sleepless night and go to the one in Christiana.
Only stayed one night. I loved how the hotel was pet friendly. Service seemed ok but the room felt a little dated. I did not like how the AC/heating system gets the air intake. I had the heat on running through the night. In the morning my room smelled like weed. Seems like maybe someone outside was smoking that and the odors wafter into my AC/heat intake fan.
Rudest staff ever for front desk. Both of the staff members were unfriendly, rude, and immediately set the tone for a bad experience. Not handicap accessible, no elevator, but handicap parking. Enter room, dirty bathroom, smells. Unfortunately the hotel next door had no vacancies. Will ABSOLUTELY never recommend this hotel. Might be less expensive, but we paid for this???? Website definitely does not show the real Red Roof Inn!
Enjoyed our stay. All of the staff were extremely friendly. Beds were comfortable with firm extra pillows. Bath tub could have been a little cleaner. Overall it's a nice place. We would stay again
Red Roof Inn Suites Newark University is a US Lodging based in Newark, Delaware. Red Roof Inn Suites Newark University is located at 1119 S College Ave, Newark, DE 19713, USA.
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