Have bought several items of exercise equipment here. Always pleased by the helpful staff.
This store's fitting room looked like it had not been cleaned in a year! It had cobwebs, dust bunnies and the white doors were dingy. I didnt wantt to put my hands on the handle let alone get undressed in there.
The distasteful experience is enough for me to never enter that store again. From the stand point of someone who works in retail and studies business in college this GM was completely unprofessional. Consider this long-term customer lost.
I will never shop here again. Dec. 2016 while I was Christmas shopping I was being uncomfortably followed around through the small store by sales associates before being told by the GM (Mike T) that he was "going to call the police if I was stealing anything". He based this off of a customer who claimed to see me put "something" in my bag.
I work in the same plaza as this store and I have been a customer for years. I was the only African American in the store and I felt targeted based of off no real evidence even though the store has cameras, just like my store, that can be checked and should have been checked before he threatened to call police. I went back to the store to tell the GM that I didn't appreciate how he handled it and he was dismissive, defensive, and unapologetic.
I have found good sales here. I think the prices are a little high for things personally. Staff is OK. Selection is good but could be better.
I like the selection of gear and the prices seem reasonable. However, the staff seemed put off by having to help me and more concerned about socializing amongst themselves. That was the case at the register and back at the shoe area. But, if you don't mind the ill focused and immature staff experience you'll do fine here.
Modell S Sporting Goods is a US Clothing Store based in Newark, Delaware. Modell S Sporting Goods is located at 1315 Churchmans Rd, Newark, DE 19713, USA.
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