We had a problem which required a tow late in the day. Dante was more than willing to help by allowing the car to be dropped off so they could look at it first thing the next morning. Dante called to suggest we go to the manufacturer since he felt the issue would be covered by the warranty. He refused to take any money for the time they spent looking at the car, which is not very a very common.
Contacted Dante through the site over the weekend with questions about a ballpark on rebuilding my transmission. Even though they were closed at the time he emailed me almost right away! I limped my car in on Monday and had it back on Thursday! They did a great job and were very professional. It's great to find a mechanic I can trust to do what they say they'll do and back it up. Thanks guys for a great experience!
Byron Robinson-
Thought I needed a transmission fix, but these guys said I didn't need anything done after checking it free of charge. Talk about honesty. Would highly recommend to a friend.
They gave me a fair price on the repair of my transmission and stands by their work
Dontae, and the staff at benchmark never disappoint! The service is beyond exceptional, timely, and at reasonable rates. Not only do they offer discounts, returning customers may luck up with something on the house! I had a transmission rebuilt and needed something adjusted that was outside of warranty. An issue from normal wear and tear, I expected to come out of pocket, but bc they carried the parts Dontae comped the bill! Regardless of it being a minimal amount, they didnt have to make any exceptions or show any favor! I also know nothing about cars, so I appreciated their patience and how informative they were! I also appreciate the efficiency and dedication to my satisfaction in a timely manner. I'd reccomend them to anyone
Benchmark Transmission is a US Car Repair based in Newark, Delaware. Benchmark Transmission is located at 2101 Ogletown Rd, Newark, DE 19711, USA.
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