Just left this store and Danny helped me get my speech to text up and running and also checked for updates and recommended some some downloads. He removed some that I wasn't using. Always excellent customer service here!
The store is exceptional..
The staff was not helpful at all and don't care if you are having issues. They didn't even know how to use their system to swap a device. Had to call the 1-800 number because we bought a device from Microsoft online and it just stop working after a month I was told we would get a new one because it was under warranty. Go to the store and the sales rep called me a liar and said they don't carry new ones in the store only refurbished. So instead of them calling their corporate office to check they just told me to call them and didn't want to help.i also watched them try helping two others on problems with their devices and they couldn't even help them out. When I asked for the supervisor that ran that area they told me I already talked to the manager and there is nobody else just call the 1-800 number. Good luck to whoever goes there because obviously their stores are only ran by employees with no management skills or customer service or they don't care they already got your money when you bought the device.
These guys are pretty cool I guessssss ;)
Nothing but Greatness out of this store. Staff is so supportive and patient for us "not so techie" folks! Thanks Windows crew at Christiana for always offering such amazing service!
Amazing staff...everyone is very helpful and knowledgeable...the classes are fantastic
Microsoft is a US Electronics Store based in Newark, Delaware. Microsoft is located at 137 Stanton Christiana Rd, Newark, DE 19702, USA.
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