Easy to find what your looking for. Plenty of helpful people. Shelves stocked around the clock. So close to Christmas expected to see the shelves picked threw and a complete mess. Wasn't the case at all.
I came here and bought an iPod touch 5th generation and a few video games years ago and they were quick and I was out of there. For the video game NBA 2K 17 (when it came out) I played it (Xbox one) for 2 days and all of a sudden it froze on the loading screen and there was nothing I can do, so I took it back with the receipt and the lady at the register was super nice and she let me trade the broke disc for a brand new game that matched the price. She wasn't allowed to but she was nice and let me so I got UFC 2 for Xbox one.
Had to pick up an online order. Very slow service or not really any service. The rep at the desk was already helping another customer. She is nice, but would be nicer for her to call for help after seeing that I've been waiting for a bit, or if the other staff that walked by could stop and ask if there's anything they could help me with.
I enjoy going to Toys R us. They still have a huge selection of toys. Even during Christmas holiday it's crowded but not pack to the point that your on top of each other. The isle are huge and roomy. I was able to shop for the kids with ease. I'm a Toys R us kids. Keep up the good work.
They were very fast in the customer service line. And allow me to get a $7.50 refund because the item was on sale. And also I was allowed to get a free assembly for the bicycle the price was waived. Thank you very much Toys R Us
Toys R Us is a US Store based in Newark, Delaware. Toys R Us is located at 10 Geoffrey Dr, Newark, DE 19702, USA.
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