I really enjoyed my visit today! I don't have a local store so I really appreciated the help from a staff member named Rachel, she made the trip worth while. She listened, made recommendations without making me feel pressured to buy too much or spend more than I wanted :)
I will always remember my first ever trip to Lush. I had never been to a Lush. I had heard so much about it though. While I was looking at all the products. One of the staff members came up to me and they were nice helping me find all the products I could ever want.
What's not to love! The staff is amazing! They all are super helpful, knowledgeable, and kind.
Horrible experience. May 18th around 530pm. Loved the product, but as a new customer and being spoken to in such a rude manner is unacceptable. I may be a teenager, but I'm a customer. I walked out immediately upon the staffs mannerism. Lets just say ill stick to ordering online vs going in store.
I love this store, the soaps smell soooo delightful. But when it comes to the practical aspect, I find their soap useless. I thought bath bombs would be cool but they're a nuisance. I bought one of them, it was the ladybug. The smell was wonderful at first but then it got really annoying, after riding home with it in the bag (I live all the way in Maryland), then having it sit in the house, it became overpowering and irritating. I used it as regular soap instead of what it was intended for. Granted that was kind of my fault, but after I showered it left so much mess in the tub! The colors were smeared everywhere, it was such a pain to clean up. They have colorful and unique soaps (along with face masks that come in all colors of the rainbow, which, as a warning, if you have sensitive skin I would not use, as I personally have acne prone skin), plus the staff is really knowledgeable about the products and they're friendly, but I wouldn't recommend this place to people who have allergies. Only come if you like bath bombs.
Lush is a US Store based in Newark, Delaware. Lush is located at 429 Stanton Christiana Mall Road, Newark, DE 19702, USA.
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