For those that chose the long route, here we go. I would literally put no stars if that were an option. Service was horrible - sat at a table in the bar for 20 minutes until I found out no one would serve the table. Then asked to be seated where there would be a server, and the host was rude and I had to wait for 5 minutes on a dead Tuesday. Once I was seated, ordered a glass of wine.... which took 15 min to be delivered. Ordered a bowl of soup and my entree... Entree came, but no soup. Server asked if I still wanted it after my entree arrived. For the food quality, I would’ve been better off if the food never came at all because it was terrible - steak and both sides over cooked. Never a fan of chain restaurants but ate here for the convenience of it being attached to my hotel - This will never happen again. Also, TGI Friday’s, you should probably send someone from your corporate office to look into the management here unless your plan is to close down and sell the building space soon.
You can stay away from this place and thank me later, OR read the play-by-play for the next 2 minutes about this terribly managed restaurant. Just as a disclaimer, I travel a lot for work and am forced to eat out a good bit throughout the week... and in the 5 years of traveling, I’ve only posted about a bad experience twice (this being the second) just FYI.
My husband and I decided to stop for lunch and were surprised that it was rather slow at lunch time. Our waitress was okay but should have been much better with only two tables. Food was far less than exceptional. I did enjoy a cold glass of sweet tea. Next time we will do drinks and appetizers.
We went here in July 2017. Normally I have liked visiting here but this visit was terrible. The wait staff had to do the bus personnel jobs as well. Our order took forever and was wrong. We felt so bad for our waitress that we didn't complain. I did not see one busboy/girl the whole time. If they are still cutting back on personal I would avoid this restaurant.
I always enjoy eating at this TGIF when traveling. The roasted Brussels sprouts/onions/croutons side dish tonite may be the best vegetable dish I've ever had. And I appreciated being able to get a half serving of their brownie/ice cream dish. Friendly service across the board.
Had an okay experience at TGI Fridays. Our waitress started out great, but towards the end of our dining experience, she barely came by our table, didn't offer my girlfriend a box when she saw she didn't finish her meal, and didn't bring me drink refills for about 20 minutes. This is pretty basic stuff for any restaurant, it's part of the reason people go out to eat, so they can be served. It's part of the restaurant experience. The boneless wings also barely had any sauce on them.
Tgi Fridays is a US Restaurant based in Newark, Delaware. Tgi Fridays is located at 650 S College Ave, Newark, DE 19713, USA.
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