Absolutely terrible customer service. Ordered 3 pizzas and they were never delivered. Manager was very disrespectful on the phone. I would never order from this place ever...you will be highly dissatisfied.
My wife and I went to grotto's on Main st. today for lunch. The first thing we noticed was that the entire bar had some type of dried liquid on it. We asked the bartender to clean it up and he did so.There was approx.6 people at the bar we ordered a couple of salads which were small and tasted ok.The bartender wasn't very friendly he acted like he was in a bad mad.We won't be back!
Great pizza joint. Seems to be a pizza that many people love in DE and I'm one of them. If you're not a fan of the pizza they have a full menu of other items to please you and the items I've tasted have been great.
Great pizza but terrible staff. I went with my family to take my little cousins to the arcade and ordered 2 drinks while I was there. I went outside to make a phone call and put my belongings in the car since we were getting ready to leave. I walked back into Grotto's to go to the bathroom and then walked out of the bathroom by myself when a man stopped me and said I need to leave now because he thought I was under aged (even though I showed my ID to the bartender). I did not have my ID on me by this time, as I was no longer drinking, and told him I was leaving now with my family anyway. He gave me an attitude and looked disgusted when I said I came here with my family, but he just walked away. This place thrives off of under aged college kids, yet he wanted me to leave when I'm not even under aged. I understand he's trying to do his job but it was handled in a very unprofessional manner. I'd come here again just to show that man my ID and prove him wrong.
Careful of the college crowd if that bothers you. If so, best to stay in the seated restaurant area or go outside of school season.
If your a drunk college student this place is for you, families should really stay clear of here. Dirty, old and dingy is the best way to describe this grottos pizza. Grottos used to be a staple of main street for all, now it's just a drunk bar day and night. Floor so sticky it's gross, Windows so dirty you can barely see thru and vending/ video games that don't work and management don't care. Last time for our family at grottos.
Grotto Pizza is a US Restaurant based in Newark, Delaware. Grotto Pizza is located at 45 E Main St #100, Newark, DE 19711, USA.
Please contact with Grotto Pizza using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Grotto Pizza opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Restaurant in Newark