I order a cake to a photoshoot for my daughters 1st birthday. I was very careful with the cake driving to bye bye baby on my nice and cool 2017 Toyota Sienna very stable minivan and when I open the box the frosty around the cake was completely falling off and had fallen off on one half of the cake. The top layer of the cake was falling apart. I took a video and pictures and wanted the refund but they didn't care at all. They are very nice when you go and buy there cakes but don't take responsibility when they messed up. Also the frosty and cake tasted old and probably the reason why it fell apart. I want to upload the pictures but it is not giving me the option to. One's I can I will upload them. They just offered me a 20% coupon for a future purchase. Not good enough for me. I will make it my hobby to take as many customers away from this place. Horrible!!!
Unbelievable! Went in on Friday to place a cake order, came in on Monday... CAKE WASNT MADE! No apologies given, no communication on what had happened or what they were doing to fix it since I was on a time schedule (which is why I put in the order days ahead to just pick it up) and they gave me an attitude as if I should wait. It wasn't a small cake that can be made in 10 minutes. Won't be going back to place another cake order.
Spent $30 on cupcakes and they were not fresh whatsoever. They had no flavor & seemed like they were a week old. I understand I didn't order them specifically but shouldn't the ones in the window still be fresh? Also bought a red velvet cake slice in store and it was so stale & gross. Seemed like it's been in the window for a week as well. I won't ever return, I expected so much more!
Great fresh cakes even better than the cake at the wedding in Florida.
Everyone here is very nice and helpful. High quality cakes that meet expectations for appearance and taste. A little pricey but you get what you pa6 for.
Cannon S Bakery Inc is a US Bakery based in Newark, Delaware. Cannon S Bakery Inc is located at 228 Astro Shopping Center, Newark, DE 19711, USA.
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