This place shrunk and ruined my 7 for All Mankind top and told me I had to speak to the owner, who I stopped back in to see 3 different times (during the hours I was told he would be there). When I finally caught up with him, he told me I needed to contact the manufacturer of my shirt and that they were not responsible. Prior to this, they got ink on one of my tops from a pen that was on the counter. Why would you keep an ink pen on the counter where people's CLOTHES are going?!? It never came out. I wouldn't risk taking any more of my expensive clothes to this place. The owner is awful. Now I go one minute down the road to Route 40 Cleaners and everything is fine. More expensive and takes a lot longer to get your clothes back but my stuff comes back the way it's supposed to.
I have used this cleaner for almost two years. from time to time I noticed someone complaining and arguing. Did not pay much attention. Until today that they ruined my wife’s sweater. The owner Did not apologize did not try to be helpful. Did not offer a refund or just being nice. Instead he raised his voice and bullied us to submission.They told us to take them to the court. Have not decided if it worth perusing this in a court yet but I will not use them again. Yes it can and will happen to you.
Very quick, prices are great. I drive from Maryland to get my dry cleaning done here.
Wished I had seen these review before I dropped off 4 coats to get cleaned. I ride by this location everyday and noticed the sign $5.00 Coats (clean 2 garments get 1 free) ... thought I was only going to pay $15.00 but instead paid $40.00. The gentleman (owner I thing) kept showing the sign on the wall, I told him that the sign said something else. I grabbed my coats and when out to the car - decided to go back inside but by that time the gentleman had left for Duncan Donuts according to the girls who could not speak very good English. Very poor customer service and you can bet ........ I will not got back to this location!!!!!
I have had my shirts cleaned here several times without incident. The price is reasonable and service very prompt.
Vip Cleaners is a US Laundry based in Newark, Delaware. Vip Cleaners is located at 2430 Pulaski Hwy, Newark, DE 19702, USA.
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